Shipping Policy

Thank you for shopping with Connect Indi. We are committed to providing you with a seamless shopping experience. This Shipping Policy outlines our shipping processes, timeframes, and costs.

1. Processing Time

  • Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Methods and Delivery Times

  • Shipping Partner: We ship all orders through Shiprocket, a reliable and efficient shipping service.
  • Delivery Time: Delivery times may vary depending on your location. Once shipped, orders typically arrive within 3-7 business days.

3. Shipping Rates and Costs

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
  • Free Shipping: We offer free shipping on orders above [Insert Amount] (if applicable).

4. Shipment Confirmation and Order Tracking

  • Tracking Information: Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to monitor the delivery status of your order on the Shiprocket website.

5. Shipping Destinations

  • Domestic Shipping: We currently ship to addresses within India. Please ensure that your shipping address is correct to avoid delays.
  • International Shipping: At this time, we do not offer international shipping. We are working towards expanding our services and hope to ship internationally in the near future.

6. Delivery Issues

  • Delayed or Lost Shipments: If you experience any issues with your shipment, such as delays or lost packages, please contact us at Kiransingh@connectindi.com or +91 9871546779. We will work with Shiprocket to resolve the issue as quickly as possible.
  • Incorrect Addresses: Connect Indi is not responsible for orders not received due to incorrect shipping addresses provided at checkout. Please double-check your shipping information before finalizing your order.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy available on our website.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

  • Phone: +91 9871546779  
  • Email: Support@connectindi.com

Thank you for choosing Connect Indi. We look forward to serving you and providing you with the best shopping experience possible.